transit

TRANSIT

Samantha McKinney, Transit Director

Transit
P.O. Box 40
215 E. Court Square
Franklin, GA 30217
706-675-1410
Fax: 706-675-2493
Hours of Operation: Mon. – Fri. – 7:00 a.m. to 4:00 p.m.
Closed for lunch – 11:15 a.m. to 12:15 p.m.

Rosa Moreland, Transit Driver
Jennifer Parks, Transit Driver

Welcome Aboard Heard County Transit!

Heard County Transit is the public transportation service located in Franklin, Georgia. This service is available to all residents of Heard County.

Where We Can Take You

Heard County Transit provides transportation to doctor’s offices, grocery stores, pharmacies...anywhere in Heard County! Transportation service is also available for trips outside of the county.

When We Operate

The hours of service are Monday through Friday 7:00 a.m. to 4:00 p.m.

How to Schedule a Ride

Heard County Transit operates on an advanced reservation basis. Customers are required to schedule all out of county trips and medical appointments 3 days in advance in order to guarantee the trip. If you schedule a drop off for an appointment and do not know the pick up time we can not guarantee a return trip. We are a shared ride system so availability is first come first serve.

Passenger Policies

Please be ready to meet your bus at the curb a few minutes before your scheduled pick-up time.

If you will be unable to or choose not to take your scheduled trip, please contact us to cancel as soon as possible, at least 2 hours before your scheduled pickup time. No-shows waste resources which could be used to transport others. Persons who abuse this are subject to a no-show fee, service cancellation and suspension.

Eating, drinking, and smoking are not permitted on board Heard County Transit vehicles. Food and beverages may only be carried on board if securely closed in spill-proof containers.

Seats at the front of the bus are reserved for seniors and persons with disabilities. Please use these seats only if necessary.

Please do not talk to the operator while the vehicle is in motion. Safety is our top priority, and your operator’s full attention needs to be on driving.

Music may only be played if headphones are used and volume is set low enough not to disturb other passengers.

Any items left on board the bus will be taken to the office before the next time the vehicle is put in service. If you believe you may have left something on board, please call our office.

Riders are only allowed to transport packages that they are able to carry themselves. Drivers are not required to assist with packages.

Drivers may assist passengers in boarding and disembarking the vehicle as requested.

Drivers are not allowed to enter homes or perform any personal business for riders.

Pets are not permitted on board Heard County Transit vehicles. Service animals trained to assist individuals with disabilities are welcome.

Accessible Service

Wheelchair-accessible service is available. When you call to schedule your trip, please let us know of any assistance you may need in boarding or disembarking from the vehicle. For the safety of all passengers, our policy requires that wheelchairs be secured to the vehicle.

Persons using respirators or portable oxygen are permitted.

Service animals accompanying individuals with disabilities are permitted

Personal care attendants accompanying persons with disabilities are permitted free of charge.

Holiday Schedule

Heard County Transit services do not operate on the following holidays: New Year’s Day, Memorial Day, Independence Day (4th of July), Labor Day, Thanksgiving Day and Christmas Day.

Fares

The fare for service depends on the distance of your trip. The charge for each one-way trip is:

$1.00….within the City of Franklin.

$1.50….outside the city of Franklin, within Heard County.

$5.00....out-of-county, Troup, Carroll, Coweta

$1.00….per stop

Please have exact fare available when boarding. Drivers are not able to make change.

Riders with disabilities may be accompanied by an attendant or companion free of charge. Additional companions will be charged the regular fare.

Thank you for your patronage!

Heard County Transit receives funding from Heard County Government, the Georgia Department of Transportation, the Federal Transportation Administration and the Georgia Department of Human Resources.

For More Information

Reservations can be made by calling 706-675-1410 between the hours of, 7:30am and 3:30pm Monday through Friday. You may leave a message at any time. This does not "guarantee" a pick up, but someone will get back with you as soon as possible. The last scheduled pick up of the day will be 3:30pm.

Have a compliment, suggestion, or complaint? Please give us a call,
e-mail or write us at:
Heard County Transit
Director: Samantha McKinney
heardcountytrans@heardcountyga.com
Links for more information:
Department of Transportation: www.dot.state.ga.us.
Federal Transportation Administration: www.fta.dot.gov
Department of Human Resources: www.dhr.georgia.gov